CQC finds EMAS ‘Inadequate’ but Staff are ‘Outstanding’

The East Midlands Ambulance Service (EMAS) has been rated as “requiring improvement” by the Care Quality Commission (CQC) in their report released today. 

The report demonstrates inadequacies in service delivery as a whole, with the main failure being identified as poor response times due to lack of staff and vehicles needed to respond to patient needs.

However the CQC report gives EMAS a ‘good’ rating for two of the five measures – caring and responsive, and highlighted several areas of outstanding practice – including the standard of care provided by staff.

EMAS, like many other NHS organisations have been subject to large budget cuts resulting in a financial deficit – the possible reason behind inadequate equipment and poor staffing.

Finally, since the introduction of the NHS111 service heavy demand has been put on emergency services around the country, with hospital attendance up over 20% year on year through referrals.

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REMEMBER: Ambulances are for emergencies only. Think before you dial. #999wise.