Other reasons include foul language, racism, sexual harassment, theft and fraud.
New guidance allows GP practices to deregister patients with “persistent or unrealistic service demands”.
NHS England has recently updated its guidance on managing unacceptable patient behaviours to include non-violent abuse.
GP practices can now consider the deregistration of patients from their service for “unnecessarily persistent or unrealistic service demands that cause disruption”.
It joins other reasons such as foul language, racism, sexual harassment, theft and fraud.
Practices are told that before registration, they should consider the “severity” of any incidents, the impact they have on others, and the patient’s circumstances.
NHS England reinforces that deregistration is “expected to be an exceptional event”.
Increasing evidence that abuse and violence.
In recent years, physical and verbal violence against primary care workers has been on the rise since.
The Medical Defence Union (MDU) has encouraged practices to review their policies to “explicitly” include not tolerating discrimination, harassment or victimisation.
Dr Ellie Mein, from the MDU, said: “There is increasing evidence that abuse and violence against primary care staff has worsened over the last two years and we support many practices to take action following an incident. In an MDU survey of over 400 doctors in 2021, nearly 8 out of 10 GPs reported increasing levels of abuse.
“It is never acceptable for healthcare professionals to be abused in the course of their work and this guidance will go some way to reassuring practice teams, who have worked so hard at a time of immense pressure, of the situations when action should be taken.
“We encourage GP practices in England to review and update their policies accordingly.”